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Amex Refuses To Do Business With Medical Marijuana Dispensaries


By Steve Elliott of Toke of the Town

According to multiple sources at medical marijuana dispensaries, American Express will no longer process transactions from cannabis businesses.

“Please be advised that American Express will no longer allow transactions to be processed at Medical Marijuana dispensaries,” read one email notice from The Farmacy dispensary in West Hollywood, reports LA Snark. “This is a policy change made by American Express, nationwide.”

According to the email, dispensaries are still able to process transactions with MasterCard, Discover and VISA.

The Farmacy told Ana Kasparian at web news show The Young Turks that, beginning last Saturday, April 30, every time they swiped a patient’s American Express card, the transaction would be declined.

American Express allegedly told personnel at The Farmacy that they have “new guidelines” that came out this year, one of which says they will no longer allow American Express customers to use their cards for medical marijuana purchases.

When Kasparian called American Express, the company denied it had any such policy in place. When asked to double check if they had such a policy, a customer representative once again denied that the company has such a policy.

TYT called The Farmacy back, and the dispensary confirmed that the story is absolutely true: American Express cards reportedly no longer work at that store or at other dispensaries.

At that point, Kasparian said she called every single marijuana dispensary in Los Angeles. Many of them take no credit cards, but another dispensary confirmed that American Express does not allow their customers to use their cards at cannabis dispensaries.

American Express customers should question the company why they aren’t allowing their customers to purchase a product which is not only legal in 15 states, but also needed for medical reasons by seriously ill patients.

If you’d like to provide some feedback to American Express regarding their alleged policy of not allowing customers to use their cards at medical marijuana dispensaries, you can do so here:


Article From Toke of the Town and used with special permission.


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  1. I called Amex as Ms. Kasparian did, and they claimed I was the “first complaint” they had gotten. This, from a Mrs. Valenzuela in Customer Advocacy. Here is the contact info for Amex. I intend to write and call, I think you should do the same. Apparently, I can buy enough booze to kill myself with my Amex card, but they will protect me from the munchies. Totally political.

    American Express Co.
    att. Ken Chenault
    American Express Tower C
    World Financial Center
    200 Vesey St.
    NY, NY 10285

  2. This policy is laughable considering how much Mexican drug cartel money is laundered by Citibank, etc. Amex is just gonna lose income on this B.S. when they could be generating additional LEGAL sales.

  3. They’re doing it because they are an international organization and having attachments to possibly illegal dealings isn’t the best way to go about business. If you’re upset about this, it’s misdirected. Write angry letters to your senator instead of Amex, they’re just protecting their investments, which is smart.

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